Manhattan Home Design, a furnishings company specializing in mid-century modern and modern pieces, settings itself as a copyright of " inexpensive deluxe." The firm offers a curated collection of furniture, including renowned reproductions and original designs, aiming to bring top quality, elegant pieces to a vast audience.
Brand Approach and Products
The brand's core viewpoint, as highlighted by chief executive officer Becca Polak, is to offer useful and trendy furniture that shapes the way people live. Polak, a former corporate lawyer that acquired Manhattan Home Design in Might 2024, brings a concentrate on customer-centric service and quality. The firm's magazine includes preferred items like the Mario Bellini Couch and the Ducaroy Couch, often made with high-end products such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive consider Manhattan Home Design Reviews from both the company's internet site and independent evaluation systems reveals a combined image. The Sitejabber internet site provides a particularly informing point of view, with an overall ranking of 2.6 out of 5 stars, recommending a pattern of consumer frustration.
Positive Responses:
Lots of consumers praise the visual and quality of the furniture, noting that pieces often surpass assumptions in terms of material and craftsmanship.
Some reviews from the firm's site highlight items as "statement-making" and " precisely what I needed to draw the room together."
Older evaluations from third-party sites likewise point out favorable experiences with product top quality and timely distribution.
Unfavorable Feedback:
A lot more current testimonials on independent websites like Sitejabber and Houzz repaint a much less favorable picture, with regular issues about solution, worth, and misleading advertising and marketing.
Typical problems highlighted on Sitejabber and other systems include:
Poor customer support: Clients report a absence of communication and problem dealing with concerns.
Misleading techniques: There are discusses of things being listed as "in stock" when they are not, in addition to a "bait and switch" technique with furnishings high quality and sales.
Shipping and shipment issues: Lengthy hold-ups, unsatisfied orders, and damaged items upon arrival are frequently mentioned.
Difficulty with returns and reimbursements: Clients have actually reported considerable challenges in getting reimbursements or substitutes for damaged or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and proprietor of Manhattan Home Design. Her background is in the company and lawful world, and she acquired the business with the goal of enhancing the on-line furnishings purchasing experience. She is additionally a factor to the firm's blog site, where she covers interior decoration Manhattan Home Design Becca Polak patterns and ideas. Her leadership is concentrated on curating ageless, high-quality pieces and changing the company's credibility with a extra customer-centric technique.